Purpose of Collecting Customer Information
We will use the customer information collected on this site for the purposes listed below. We will not use customer information beyond the scope necessary to achieve the following purposes of use, except when permitted by law and with the consent of the customer in advance. 1. To provide the services requested by the customer, such as delivering products and emailing newsletters. 2. To obtain statistical data in order to provide higher quality services to our customers.
Use of Personal Information
In principle, this site shall use the personal information of customers within the scope of the above "purpose of collecting customer information". If we use the information outside the scope of "purpose of collecting customer information", we will obtain the consent of the customer in advance.
Customer Information Collected by the Company
The customer information that the Company collects for the above purposes on this site includes the following: 1. Name 2. Address and Zip Code 3. Phone Number 4. Email Address 5. Gender 6. Date of Birth All of the above personal information is provided by the customer “at-will". However, if the customer does not provide this information, some services may not be available. Regarding the Implementation of Safety Measures In order to ensure the accuracy and safety of customer information, we have information security measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc., of personal information. In addition, as a result of internal audits, if improvement is required due to cases of market security incidents or requests from customers, we will promptly address any issues.
Provision of Customer Information to Third Parties
The Company will not provide customer information to a third party without the prior consent of the customer, except in the following cases: 1. When consent has been obtained from the customer in advance. 2. When this site discloses or provides the information to the third party in order to provide the service requested by the customer. 3. When disclosing or providing statistical data in a format that cannot be used to identify an individual. 4. When disclosing or providing personal information to a third party with whom the handling of customer information is guaranteed to be equivalent to that of this website, based on the conclusion of a confidentiality agreement regarding customer information, prohibition of re-disclosure and responsibility for accidents, etc. 5. When a request for disclosure is received from a court, prosecutor, police, or other judicial or administrative body with a legal obligation. 6. When the Company reasonably determines that it is necessary to protect the rights, property, safety, etc., of this site or a third party.
Regarding the Consignment of Customer Information
When we outsource the handling of customer information to a third party due to business consignment or the like, we ensure the safety management of the customer information, we will select an appropriate contractor, and we will supervise the contractor as necessary.
Regarding the Correction of Customer Information & the Suspension of Use
If a customer wishes to correct or suspend the use of personal information, please contact us using the links on the inquiry page. After confirming that you are the person in question, we will respond promptly. *This site also provides a "Confirmation and Change of Registration Information" page so that you can check whether your registered personal information is accurate and up-to-date, and to update your information at all times.
Matters Regarding Customer Information
1. When we receive a request for disclosure of customer information from a customer, we will disclose the information by the method agreed with the customer. However, disclosure may be refused in the cases listed below. In such cases, we will explain the reasons why the disclosure cannot be made. In addition, we may charge the cost required for disclosure. In that case, we will inform you of the amount in advance. A. When there is a risk of harming the life, body, property or other rights and interests of the person or a third party by making a disclosure. B. When a disclosure would violate the law. 2. Regarding notification of the purposes of the use of customer information: When we receive a request for notification of the purpose of use of customer information from the person in question, we will explain the purpose of use. However, the Company may not notify the customer in some cases. In such an event the Company will explain the reasons for the decision. In addition, we may charge a fee for notification. In that case, we will inform you of the amount in advance. 1. When there is a risk of harming the life, property, or other rights and interests of the person or a third party by notifying the individual of the purpose of use. 2. When there is a risk of harming our rights or legitimate interests by notifying an individual of the purpose of use. 3. When it is necessary to cooperate with a national agency or a local public body in the execution of their legally prescribed duties and notifying an individual of the purpose of use may interfere with the execution of those duties. 3. Regarding corrections to customer information: When the Company receives a request from an individual to correct, add, or delete the content of the customer information (hereinafter referred to as "corrections") because the content of the customer information is not accurate, we will investigate the facts, without delay, within the scope necessary to achieve the purpose of use; if we find merit in the request, we will make necessary corrections. If we make any corrections, we will notify you to the furthest extent possible. 4. About the suspension of use of customer information: If a customer requests the suspension of use or deletion of the customer information collected by the Company (hereinafter, "suspension of use") on the grounds that the information is being used for purposes other than those for which the customer has given consent, or on the grounds that the information has been obtained by unlawful means, the Company will conduct the necessary investigations, suspend the use of the customer information, or take alternative measures to protect the rights of the customer. The individual will be notified if their information is subject to a suspension of use accordingly. 5. Regarding the suspension of provision of customer information to third parties: If an individual requests that the Company stop providing their information to a third party on the grounds that the information has been provided to a third party without advanced consent, we will conduct the necessary investigations; if we find that there is merit to the request, we will stop providing information to the third parties. 6. Regarding billing procedures: Requests 1 to 5 above are handled by our Personal Information Manager. Please note that we may need to confirm your identity when making inquiries about customer information. AWS/DAYZ ARCHRVES Co., Ltd. Personal Information Manager 2-22-1 Jingumae, Shibuya-ku, 150-0001 2F Business Hours: Weekdays 11: 00-18: 00 Email address: firstname.lastname@example.org Queries and complaints regarding the handling of customer information and security measures for customer information can be directed to our Personal Information Manager (see above). Please contact us by letter or email.