terms-of-sale

Notation Based on the Specified Commercial Transactions Act

Seller

AWS Co. Ltd.

Person in Charge of Operations:

Masafumi Watanabe

Location & Contact Information:

Japan 150-0001 Shibuya-ku Jingumae 2-22-1 2F DAYZ ARCHRVES

E-mail:

hello@dayztokyo.com

Sales Price

Displayed by product

Required Charges in Addition to the Product:

• Shipping Charges
• Cash on Delivery Processing Fee (Please see details here.)

Payment Methods

Credit Card:
VISA, MASTER, JCB, AMERICAN EXPRESS, DINERS
*Only credit cards in the name of the person ordering will be accepted.

Cash on Delivery:
Please pay the fee upon arrival of the product.
*Cash, Credit Card or Debit Card are accepted.

PayPal
*Credit Card or Direct Debit from a bank account may be used. (Please see details here.)

Delivery Times

Goods will be shipped within 3 days of an order being placed.
Note: It may take longer than usual to deliver due to the year-end and New Year holidays, when there is a higher than normal order volume, or due to road traffic conditions at the time of delivery. Thank you for your understanding.

Difference Between Screen Image & Actual Product

Depending on your Internet setup, the color and texture on the screen may differ from the actual product. Thank you for your understanding.

Cancellations, Returns & Exchanges

When the product arrives, please be sure to check whether there are any defects in the product or whether there is a difference from the product you ordered.

In the event that there is a defective part in the product or there is a difference from the ordered product, please contact us within 7 days of the arrival of the product.

We will exchange the product at our own expense.

If we are unable to replace sold-out goods, end-of-production goods, limited items, etc., we will refund the product price and cash on delivery fee after returning the product at our shipping expense.

We do not accept any returns or exchanges of products due to defects or damage caused by the customer or any other similar circumstances.

Please note that we cannot accept returns or exchanges in the following cases:

• Products where more than 8 days after the arrival of the product has passed.
• Products that the customer has used.
• Products which the customer has damaged or soiled.
• Products that have been processed and/ or repaired by the customer.
• If the accessories such as boxes, tags, instructions, etc. of the product are damaged, or lost.

All products handled are products that meet the quality standards of manufacturers and meet the inspection standards of authorized distributors in Japan. Please note that we do business on the understanding that there are fine scratches and scratches that inevitably occur at the time of manufacture. Marks and sunspots on the material are also considered good products, so we cannot accept returns and exchanges for such reasons.